FAQ's

You can design your apparel by submitting your own artwork and requirements via our Start Your Order form. Our team can also provide guidance if you need help optimising your design for printing or embroidery.

Our minimum order is 10 units for embroidery, and 25 units for screen printing. You can mix different garment types and colours within the same order as long as the print or embroidery design stays the same across all items. And of course you may choose a range of sizes.

Yes, you can order a blank sample to check the garment style, fit, and quality before committing to a larger order. However, we’re unable to offer printed or embroidered samples due to the setup time involved. Just let us know what you’d like to see - we can send the sample separately, and you can either pay for it on its own or have the cost added to your final order.

Choosing the right blank depends on a few factors - your budget, the decoration method, and what your end customer expects. Once you have an idea of your required blank garment specifications, we can advise and send you some options to consider. We've put together a full guide to help you make the right call. Start with the right blank

We currently take 100% payment upfront via BACS bank transfer, which you’ll receive as an invoice once your order is confirmed. This ensures your project is scheduled and production can begin straight away. We’re also working on launching online bundles and deals that you’ll be able to purchase directly through our website using all major credit/debit cards and Apple Pay - coming soon!

Production times vary depending on the decoration method, order size, and current demand. Most orders are dispatched within 10–15 business days, excluding bank holidays. An estimated turnaround can be provided when you place your order - and if you're working to a tight deadline, just let us know and we'll do our best to accommodate you.

To keep your custom garments looking their best, wash them inside out in cold water, avoid bleach, do not iron prints and hang to dry. Embroidered items should be washed gently to preserve stitching. Proper care ensures colours stay vibrant and embroidery remains intact.