FAQ's

You can design your apparel by submitting your own artwork and requirements via our Get Bulk Quote form. Our team can also provide guidance if you need help optimising your design for printing or embroidery.

Our minimum order is 10 units for embroidery, and 25 units for screen printing. You can mix different garment types and colours within the same order as long as the print or embroidery design stays the same across all items. And of course you may choose a range of sizes.

Yes, you can order a blank sample to check the garment style, fit, and quality before committing to a larger order. However, we’re unable to offer printed or embroidered samples due to the setup time involved. Just let us know what you’d like to see - we can send the sample separately, and you can either pay for it on its own or have the cost added to your final order.

Choosing the right blank depends on a few factors - your budget, the decoration method (screen printing or embroidery), and what your end customer expects. Once you have an idea of your required garment specifications, we can advise and send you some options from our sourcing network, including quality brands like AS Colour and Stanley/Stella. We've put together a full guide to help you make the right call: Start With the Right Blank

We currently take 100% payment upfront via BACS bank transfer, which you’ll receive as an invoice once your order is confirmed. This ensures your project is scheduled and production can begin straight away. We’re also working on launching online bundles and deals that you’ll be able to purchase directly through our website using all major credit/debit cards and Apple Pay - coming soon!

Production times vary depending on the decoration method, order size, and current demand, but reliable turnaround is something we take seriously. Most screen printing and embroidery orders are dispatched within 10–14 business days, excluding bank holidays. You'll get an estimated turnaround when you place your order, and if you're working to a tight deadline, just let us know - we'll do our best to accommodate you.

To keep your custom screen printed and embroidered garments looking their best, wash them inside out in cold water, avoid bleach, and never iron directly over the print. Hang to dry rather than tumble drying. Embroidered items should be washed gently to preserve the stitching. Proper care keeps your prints vibrant and your embroidery intact for years to come.

Yes - while we're based in Devon, we ship custom screen printing and embroidery UK-wide. Whether you're in Plymouth, Exeter, London, or anywhere else in the country, we can get your custom merch made and delivered straight to your door.

Absolutely - breweries, food trucks, and independent brands are exactly who we love working with. We understand the fast turnarounds and budget-conscious minimums that small, growing businesses need, and we tailor our screen printing and embroidery service to fit.

Most orders are dispatched within 10–14 business days, but we know deadlines can't always wait. If you're working to a tight timeline - a launch, an event, a festival - just let us know your deadline when you request a bulk quote and we'll do everything we can to get your custom merch to you on time.